1 Introduction
Vaipi Taka is one of Bangladesh's most trusted online gaming platforms. This Privacy Policy explains how Vaipi Taka collects, stores, uses, and safeguards your personal information. By using our website or registering an account, you are considered to have accepted this Privacy Policy.
Vaipi Taka believes your personal information is more than just a dataset — it's a part of who you are. Respecting and protecting that identity is our highest priority. That's why we're committed to full transparency: you deserve to know exactly what data we hold and how we use it.
This privacy policy applies to the Vaipi Taka website, mobile application, and all other digital platforms. It does not apply to third-party websites or services.
Why Is This Written in Bengali? The majority of Vaipi Taka's users are based in Bangladesh. We believe it is our responsibility to present the privacy policy fully and clearly in their native language.
2 What Data We Collect
Vaipi Taka collects your information through several channels. This data comes from three main sources: what you provide directly, what is collected automatically, and what is received from third parties.
Information you provide directly:
- At registration: full name, email address, mobile number, date of birth, gender.
- For KYC verification: National ID number, copy of passport or driving licence, proof of current address.
- For payments: biBkash/Nagad/Rocket number or bank account details (full account numbers are not stored).
- When contacting support: your messages and any attached files.
Automatically Collected Data:
- IP address, browser type and version, operating system.
- Pages visited and time spent, click behaviour, and navigation paths.
- Gaming activity — which games were played, bet amounts, and win/loss history.
- Device identifiers and location data (country level only).
What we don't collect: Vaipi Taka never collects your mobile banking PIN, bank password, or full card number. If anyone requests this information, it is a fraud attempt — please contact our support team immediately.
3 How your data is used
Vaipi Taka uses your information only for specific, legitimate purposes. We have no activities that compromise your privacy.
| Purpose |
What data is used |
Legal Basis |
| Account Creation & Management |
Name, email, mobile number, date of birth |
Contract performance |
| KYC & Identity Verification |
National ID, proof of address |
Legal obligation |
| Payment Processing |
Payment method details |
Contract performance |
| Customer Support |
Communication History |
Legitimate interest |
| Promotional Communications |
Email, mobile number |
Consent |
| Fraud Prevention |
IP address, device info, gaming logs |
Legitimate interest |
| Service Improvement |
Usage Patterns & Preferences |
Legitimate interest |
Vaipi Taka never shares your information with third parties for marketing purposes. If you'd prefer not to receive promotional emails or SMS, simply click the unsubscribe link in any message.
4 Who Your Data Is Shared With
Vaipi Taka never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services. All such partners operate under strict confidentiality agreements.
- Payment provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
- KYC Service Provider: Certified third-party providers are used for identity verification, all of whom comply with international security standards.
- Game Software Providers: Only the minimum information required to operate the games (user ID) is shared.
- Law Enforcement Agencies: We may be required to disclose your data in response to a court order or other legal obligation.
- Anti-money laundering authority: We are legally required to report any suspicious financial activity to the relevant authorities.
Our Commitment: Outside of the cases described above, Vaipi Taka will not share your data with any third party. Your information will never be sold to advertisers, data brokers, or marketing companies.
5 Cookies & Tracking Technologies
The Vaipi Taka website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your website experience.
- Essential Cookies: Used to maintain your login session and ensure site security. Disabling these cookies will prevent the website from functioning properly.
- Performance Cookies: Used to understand page load speeds and identify any pages experiencing issues.
- Functional cookies: Used to remember your preferred language, game settings, and other preferences.
- Analytics Cookies: Used to analyze user behavior and improve our services. This information is completely anonymized.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
6 Data Retention Period
Vaipi Taka does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Information: For the duration your account is active, and up to 5 years after closure as required by law.
- Transaction Information: Up to 7 years, in accordance with financial regulatory requirements.
- KYC documents: Up to 5 years after account closure.
- Support Contact: 2 years after last contact.
- Marketing Information: Deleted immediately upon opt-out.
Once the retention period ends, data is securely and permanently deleted or fully anonymised.
7 Your Rights
Every Vaipi Taka member has fundamental rights over their own data. We respect those rights and are committed to helping you exercise them.
Right to access your data
You can request to see all the information we hold about you at any time. We will provide it in full within 30 days of your request.
Right to rectification
You may request corrections to any inaccurate or incomplete information we hold about you — either directly through your profile settings or by contacting support.
Right to erasure
After closing your account, you may request that your data be deleted. Certain information may need to be retained to meet legal obligations.
Right to Data Portability
You may request a download of your data in a machine-readable format (JSON/CSV). Contact support and we'll deliver it within 7 business days.
Right to object to processing
You have the right to object to the processing of your data on the basis of legitimate interests. This most commonly applies to opting out of marketing communications.
Right to restrict processing
In certain circumstances, you may request that we restrict how your data is used. During this period, your data will be stored but not actively processed.
Want to exercise your rights? Email us at support@vaipitaka.com or reach out via live chat. We are obligated to respond within 30 days.
8 Minor Protection
Vaipi Taka strictly prohibits anyone under the age of 18 from registering an account or using our services. We do not knowingly collect personal information from minors.
- Date of birth is verified at registration. If you are under 18, registration cannot be completed.
- Age is re-verified during the KYC process.
- Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
- If a parent or guardian has any concerns, please reach out to support@vaipitaka.com — we'll take prompt action.
9 Third-Party Links
Vaipi Taka's services may at times include interfaces from third-party payment gateways or game software providers. These third parties have their own privacy policies, and this Privacy Policy does not apply to them.
We recommend reading the privacy policy of any third-party service before using it. Vaipi Taka is not responsible for how third parties collect or use your data.
Warning: If any third party claims to represent Vaipi Taka and requests your personal information or payment, this may be fraudulent. Only transact through vaipitaka.com.
10 Security Measures
Vaipi Taka uses industry-leading security technology to protect your data. Our security framework operates on multiple layers.
- SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
- Two-factor authentication (2FA): OTP verification is in place to add an extra layer of security at login.
- Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and 24/7 security monitoring.
- Regular Security Audits: Independent security experts conduct regular penetration testing and audits.
- Data minimization: We collect only what is necessary — nothing more.
- Staff training: All Vaipi Taka staff receive regular training on data protection.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
11 Privacy Policy Updates
Vaipi Taka may update this Privacy Policy from time to time, as required by service improvements, new legal obligations, or changes in technology.
- Whenever changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, registered users will be notified by email at least 30 days in advance.
- Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you will have the opportunity to retrieve your data before your account is closed.
To request a previous version of this Privacy Policy, please contact support@vaipitaka.com.
12 Contact
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, the Vaipi Taka support team is always here to help.
- Email: support@vaipitaka.com
- Live Chat: Use the chat button in the bottom-right corner of the website — available 24/7.
- Response Time: Up to 30 days for legal requests via email; 24 hours for general inquiries.
Data Protection Officer: For any formal data protection requests, please write directly to privacy@vaipitaka.com. Our Data Protection Officer will personally handle your case.